| Purposes of processing | Lawful basis |
| Contact Information | | | | |
a) | Responding to your enquiries and/or complaints | | ✔ | | ✔ (It’s important that we can respond to you in relation to such matters) |
b) | Confirming and processing orders for goods or services that you may make with us (either as customer or supplier) | | ✔ | | |
c) |
Sending you information (including direct marketing) as set out in the section “How do we communicate with you?”, below
| ✔ | | | ✔ (It is important to keep you updated of orders made with us and notified of factual updates to our engagement with you) |
| Website Information |
PLEASE ALSO SEE THE COOKIES SECTION HERE |
d) | Ensure the operation and performance of the Website | | | | ✔ (We need to ensure the Website functions correctly) |
e) | To improve the functionality of the Website | | | | ✔ (It is in our interest to keep the Website up to date and improve its functionality for the benefit of users) |
f) | To enable you to create accounts and log-in to them via the Website | | | | ✔ (It is in our interests to grant you access to a private log-in where you can access information relevant to you and your relationship with Cobham) |
| Customer / Supplier Information | | | | |
g) | To take payment and deliver your goods to you or the recipient you indicate, to deal with any complaints or any after sales services, including for warranty purposes | | ✔ | | |
h) | To protect genuine customers and our business from fraud to minimise the risk of false details being used, and abuse of card details by fraudsters | | ✔ | | ✔ (It is important that seek to limit incidents of fraud) |
| All categories | | | | |
i) | Establishing and enforcing our legal rights and obligations and monitoring to identify and record fraudulent activity | | | ✔ | |
j) | Complying with instructions from law enforcement agencies, any court or otherwise as required by law | | | ✔ | |
k) | For our general record-keeping and customer/supplier relationship management | | ✔ | | ✔ (We need to store customer/supplier related information so we can refer back to it) |
l) | Managing the proposed sale, restructuring or merging of any or all part(s) of our business, including to respond to queries from the prospective buyer or merging organisation | | | ✔ | ✔ (We have a legitimate interest in being able to sell any part of our business) |
m) | To keep records required by law or to evidence our compliance with laws, including tax laws, consumer protection laws and data protection laws. | | | ✔ | |
n) | Resolving any complaints from or disputes with you | | ✔ | | ✔ (We need to be able to try and resolve any complaint or dispute you might raise with us) |